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Industries: Manufacturing

KlearNow provides US importer with a robust visibility and customs solution to accelerate US customs clearance procedures

Company Introduction

The client, a prominent US-based importer specializing in high-quality bathroom and kitchen products, has been in operation since 2006. With a reputation for delivering premium products to major retailers like Home Depot, Walmart, and Lowe’s, the company operates from a 250,000 square foot distribution facility in Southern California.

Challenges

Prior to adopting KlearNow.AI, the company faced challenges in its logistics and customs clearance processes. Relying on a traditional Freight Forwarder, the lack of visibility, disorganized document management, and unexpected additional charges were significant pain points. The team spent hours manually tracking shipments, leading to inefficiencies and unpredictable costs.

KlearNow.AI Solution

KlearNow.AI provided a comprehensive solution to the client’s challenges. The platform introduced a fixed pricing model, eliminating the uncertainty of additional charges. It streamlined communication, reducing the time spent chasing shipments. The platform’s document management tool significantly improved the organization of records, allowing easy retrieval of essential documents at any time.

Cost Savings – The fixed pricing model offered by KlearNow.AI provided a clear and predictable cost structure, eliminating surprise charges.

Efficiency – The platform’s advanced features, including real-time tracking and document retrieval, saved significant time for the operations team.

“[We] save 2 hours a day not having to chase containers, having our distribution center now know when goods are coming, and we can now plan ahead with the data served up on the platform.”

Data Management – KlearNow.AI’s document management tool ensured organized storage of essential documents, enhancing overall data management.

Customer Support – The platform’s superior customer support contributed to a smoother transition and ongoing positive experience.

“We do about 300 entries a year, so the benefits of KlearNow.AI among many, is having customer success team giving strategies in our business processes, help us with the research of correct HS codes that impact our bottom lines, and we can see where the goods are at all times when on the water. All in all, I would say we are seeing 30% saving per entry plus all the bonus features additionally to an entry.”

The implementation of KlearNow.AI brought about substantial improvements in the company’s import logistics. The fixed pricing, advanced features, and efficient communication not only saved costs but also enhanced overall operational efficiency. The client successfully navigated challenges during the pandemic, particularly in dealing with demurrage charges, ensuring timely deliveries and maintaining customer satisfaction. With measurable benefits such as cost savings and time efficiency, the client highly recommends KlearNow.AI to others in the import business.

“Give it a go, it is something that I didn’t know before that I now know it exists and I couldn’t see myself living without it. Especially if you don’t have an in-house team monitoring this for E-commerce based companies, this is a perfect solution.” – Victor, Director of Ops

The client has already recommended KlearNow.AI to peers in the import business, emphasizing the platform’s value in optimizing logistics processes and ensuring a seamless import experience.

 

KlearNow enables Recycled Paper Tubes company to keep goods flowing in post-brexit using AI technology

Company Introduction

The UK Recycled Paper Tubes Company, based in Selby, UK, specializes in manufacturing cardboard tubes from 100% recycled paper. Their products cater to diverse industries, including food, pharmaceuticals, floorings, tapes, and transit packaging. The company plays a pivotal role in the circular economy by providing sustainable packaging solutions.

Challenges

The Recycled Paper Tubes Company faced significant challenges due to the complexities introduced by Brexit. Importing approximately 50% of their raw materials from outside the UK, with a substantial portion originating from the EU, the company found itself grappling with the demanding paperwork and clearance procedures. The need for swift processing, especially with the looming July deadline requiring pre-lodgment before ferry transport, became a critical concern. Despite being Brexit-ready, the company struggled with the timely completion of customs declarations.

KlearNow.AI Solution

Seeking a solution to their customs clearance challenges, the company turned to KlearNow.AI. The platform’s system and automation capabilities proved instrumental in simplifying the documentation process.

Accelerated Declarations: Declarations, which previously experienced delays, are now completed within a few hours of submitting the necessary documentation.

Real-Time Visibility: The KlearNow.AI portal provides the company with constant visibility into the status of their imports and exports, allowing for enhanced operational control.

Automated Documentation: KlearNow.AI’s system automatically populates relevant customs documents on the portal, reducing manual efforts and ensuring accuracy in the documentation process.

Operational Control: The streamlined customs clearance process not only facilitates compliance but also puts the company in a position of operational control, mitigating the risk of delays and disruptions.

Efficient VAT Handling: Access to required customs documentation through the portal streamlines the handling of VAT within the company’s accounts, ensuring financial processes align seamlessly with customs procedures.

Preparedness for Future Changes: The use of KlearNow.AI positions the UK Recycled Paper Tubes Company for success in the evolving post-Brexit landscape, instilling confidence in their ability to meet upcoming regulatory requirements, such as full declarations before the arrival of goods in the UK.

“We’d spent months preparing for Brexit and felt ready, however, in the first weeks of January, our customs declarations were taking far longer than we had expected. We spoke to Michelle at KlearNow.AI, who explained how their system worked and showed us a demonstration of their solution. A month on, our declarations are complete within a few hours of sending the documentation. The website makes it really easy to track the status of our shipments and get the required customs documentations we need to handle the VAT within our accounts. I’ve been really impressed with KlearNow’s product and service, and they took the time to know the requirements of my business. We had already started preparations for July 2021 when full declarations need to be submitted before arrival to the UK, now we are using KlearNow’s solution I feel that this is achievable.” Harry C. – Director

 

KlearNow provides robust solution to accelerate Customs Clearance procedures

Company Introduction

The UK Food Ingredients Company, headquartered in Shipston on Stour, Warwickshire, specializes in importing ethically sound, high-quality ingredients. Led by Managing Director James B., the company focuses on distributing to the UK’s significant food and drink manufacturing sector. Their business model prioritizes a robust quality assurance framework for regulatory compliance and embraces an innovative approach to business development.

Engaging in international trade, the company imports and exports to key locations, including the Netherlands, Germany, France, Malaysia, the US, and Thailand.

Challenges

Post-Brexit, the company encountered challenges adapting to new trading regimes, particularly with European partners. Navigating the complexities introduced by Brexit resulted in delays in customs clearance, impacting operational efficiency.

KlearNow.AI Solution

In response to the challenges posed by Brexit, KlearNow.AI implemented customized technological solutions. These solutions were crafted to meet the specific needs of the UK Food Ingredients Company, with a primary focus on streamlining the customs clearance process. The objective was to minimize delays, enhance operational efficiency, and ensure compliance with the evolving post-Brexit trade landscape.

Accelerated Customs Clearance: KlearNow’s solution significantly reduced the time required for customs clearance, leading to faster and more efficient trade transactions.

Operational Efficiency: Streamlining the customs clearance process enhanced overall operational efficiency, allowing the company to meet customer demands more promptly.

Regulatory Compliance: The tailored technological solutions ensured compliance with the evolving post-Brexit trade regulations, reducing the risk of non-compliance issues.

Adaptability: The clear and efficient onboarding process facilitated quick adaptation to the new challenges presented by Brexit, enabling the company to navigate changes seamlessly.

“KlearNow has provided us with a robust solution to accelerate customs clearance procedures. Their support team and customer onboarding process were friendly, efficient, and clearly set out, allowing our team to adapt to the new challenges presented in 2021.” – James B., the Managing Director

The collaboration with KlearNow.AI proved instrumental in transforming the customs clearance process for the UK Food Ingredients Company. By addressing the challenges posed by Brexit through tailored technological solutions, KlearNow.AI not only facilitated faster customs clearance but also contributed to improved operational efficiency and regulatory compliance. The positive collaboration experience, as highlighted by the Managing Director’s quotes, underscores the success of the partnership in navigating the complexities of the post-Brexit trade landscape.

 
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