KLEARHUB FOR CUSTOMS DATA
CREATE A GLOBAL CONTROL TOWER WITH NO COMPLEX INTEGRATION
The KlearHub is a cloud-based platform that provides supply chain stakeholders with unparalleled visibility, transparency, and insights to efficiently manage the business.
Digitize all your trade documents with AI/ML-Powered document ingestion that has been learning since 2018.
No integration required, just copy us into your email to get started.
Digitize, manage, and retain your shipment documents for local mandatory periods on a secure platform for easy search and audit trails with Document Management
CENTRALIZED DOCUMENT MANAGEMENT
ENHANCED VISIBILITY WITH TRACK & TRACE
INSIGHTS WITH DASHBOARDS & ADVANCED REPORTING
GLOBAL CUSTOMS DATA CONTROL TOWER
BRING YOUR OWN BROKER
KLEARHUB – GLOBAL CUSTOMS DATA VISIBILITY AND INSIGHT WITH AI
Visibility of milestones on all trade documents, port/terminal and container status, customs clearance status, and drayage locations from origin to destination with Track &Trace
Monitor demurrage and detention with built-in clocks and dashboards.
Customizable dashboards with key actionable insights, and reports that can be downloaded or scheduled to be sent to stakeholders.
Search your shipment data in Natural language and generate new reports. No complex queries are needed.
View your shipment invoice, charges, and payment status on the platform with in-platform billing.
- Document Management & Storage
- Track & Trace
- All features of KLEARHUB
- Data Ingestion & Document Processing
- Email Management
- Business Intelligence & Analytics
- Advanced Track & Trace
- DO Management
- Detention & Demurrage Management (*US only)
- All features of KLEARHUB+
- Customs Broker Marketplace
- Customs Clearance Capability
- Business Rules Engine
- Stack Ranking of Shipments
- Workflow Automation
- System Integration
BRING YOUR OWN BROKER– GLOBAL CUSTOMS CLARITY WITH KLEARHUB
Data Ingestion and Document Processing
- Intelligent gathering and processing of documents with AI/ML.
- Ingest any trade document from various sources in any format including pdfs or images.
- Easily upload, email, or connect the systems using API.
DOCUMENT MANAGEMENT AND STORAGE
- Digitize, manage, and retain documents in one place search and audit trails.
- Storage of documents on platform for local mandatory periods
TRACK AND TRACE
- Tracking from origin to destination.
- Visibility to milestones on shipping documents, shipments, port/terminal, and container status
BUSINESS INTELLIGENCE AND ANALYTICS
- Self-generated dashboards with key actionable insights on import or export of shipments. Create customizable reports that can be downloaded or scheduled to be sent to stakeholders. Capture exceptions in near-real-time
- Search your shipment data in simple natural language. No complex queries are needed.
UP PROCESS EFFICIENCY 10x
- Reduce manual processes for document management and tracking shipments
- Minimize the risk of errors & email clutter
- Single source for shipment information irrespective of your brokers or FFWs
- Better compliance with easy access to data for audits
- Better risk handling and planning with improved visibility and insights
- Re-deploy talent by reducing manual document processing
- Reduce time spent searching for shipment documents
- Easily scalable
Increase on-time delivery
- Better visibility on your shipments
- Reduce uncertainty on wait times, delays, and transit times
- Minimize demurrage & per-diem costs
- Improve customer service with enhanced visibility
The Power of Data
- Access customs & shipment data in real-time anytime anywhere
- Flexibility to bring your own broker and monitor the data
- Improve decision making
- Efficient forecasting by staying in the know
frequently asked questions
How do I get onboarded?
Refer to contact us portion of the website or request free demo for the team to get in touch on how to proceed to get signed up and started. Once price is agreed, you will receive an onboarding form with necessary checklist to complete and terms to sign via DocuSign alongside an onboarding call with our Customer Success Team to ensure a smooth onboarding takes place. Once all is completed you can consider yourself onboarded and ready for your first shipment using your unique KX email ID or other sending details if using EDI or API.
How do we send documents & how does the shipment get started?
- Simply email your documents to us and we’ll take it from there (a unique email address will be generated for your company)
- This email should include the shipping and commercial documents including the commercial invoice, packing list, bill of lading or airway bill or CMR
Can your system receive data in any format?
Yes, any document that you can send via an email, technology interfaces (EDI or API connectivity available on request) and uploading documents directly to the KlearNow.AI platform.
What are your reporting capabilities?
- Our platform provides all the necessary data you require and APIs to integrate data with your legacy systems
- Standard best practice reports available
How are you getting the ocean/ airplane tracking data?
Airplanes and vessels are required to always display their locations, we leverage and aggregate commercially available GPS data, we also purchase via partners extra level visibility data and are currently powered by project44.
Can you export data and or reports?
You can, however we encourage you to use the platform and be paperless
Can you offer clearances in other countries if I only have an entity in US?
We can but you would have to use your customer to agree to appear as Importer of record as we can only service customers under direct representation. Should you have an entity in Spain, Netherlands, United Kingdom and Canada we can service you on both ends no problem.
What’s the price range?
- One flat fee per shipment with our Customs 360 product and subscription-based model for CaaS product, price includes: ISF/Entry Summary/ Document Management and basic visibility of all your shipments on the platform as applicable
- We provide premium visibility and reporting capabilities for extra fee.
- We don’t charge extra HTS line-item fees or any additional PGA fees.
- Volume based discounting available.
- On average we see a 30% to 50% in cost savings for our customers.
- Our platforms detailed visibility enables you to eliminate demurrage and per diem fees.
Pricing will also vary depending on product and location serviced, as well as volumes so please contact us for more details.
What checks and balances do you have in place to ensure the information uploaded from the documents via AI is accurate?
Our broker partners are required to verify the digital data converted by our AI providing an additional layer of verification.
Do you offer final mile visibility?
Yes, through our Drayage marketplace we offer a service that once accepted features a live Trucker app that can be used by any drayage company to provide final mile tracking and visibility.
What is the best way to reach Customer Support?
Please send your email directly to our support team at email@example.com. Upon receipt of your email, you will receive a ticket number for tracking purposes. Our team will respond directly to your inquiry with urgency.
How do I access my shipments and/or review documents within your platform?
- Start by visiting our website: www.klearnow.com, proceed to click on the Client Log In >Importer option from the top right corner
Note: It is highly recommended to use Google Chrome web browser for optimal experience.
- On the following screen, enter your email and password. Click ‘Log In’ to sign in.
- If you are having trouble logging in, please click on the ‘Forgot Password?’ link. You will receive an email with the link to reset your password.
Tip: Please remember to check your email spam folder.
Note: KlearNow.AI administrator will create your login credentials.
- Once you have successfully logged in, you will be able to view your Dashboard.
- The Dashboard contains search and filter options for Mode of Transport (MOT), Import and Export, the shipment
- Scroll down documents section to view attached documents.
- All relevant documents, either sent by the forwarders/suppliers/manufacturers or generated by KlearNow.AI will be attached to the cards panel on the left side of your screen and a map view of each shipment on the right.
Do you offer training and/or training guide for using your platform?
Yes, we offer onboarding methods either through our portal and with our Customer Success Team that will also share a starter guide with tips on best usage of the platform.
How long are documents stored on your platform?
This depends on the requirements of the country of import or export, and we follow compliance needs unless something else is pre-discussed. Varies between 5-7 years depending on GEO requirements.
How are you different then my current broker that clears my shipments?
KlearNow partners with broker partners to ensure that your shipments get cleared from customs, but we also have teams that are reviewing your documents to assist that once we pass to our broker partner that your shipments get cleared faster compliantly. You will also get unmatched visibility of where your shipments logistically and in the process. The key difference is the customs compliance, the power of the data and the reports you will be able to create while optimizing the teams work without picking up a phone or sending an email.
How are you different than any other software out there?
KlearNow is a data-driven artificial intelligence, machine learning, data reuse, and intelligent process management company replacing the data entry, linear customs brokerage, drayage, and visibility model. We allow your business to stay up to date with latest technology, staying competitive and allowing you to scale without having to employ more people avoiding manual data entry and eliminating customer service level enquires replacing this with platform real-time visibility. We are a smart LaaS platform that can service all stakeholders by using data as our base to better service customers compliantly and effectively.
Prior to KlearNow.AI it took the team 15 to 30 minutes per shipment on average and now with KlearNow.AI we just review a couple of minutes and done. We eliminate errors, data entry and stress to our day.Head of Customs GDAR, a Tudefrigo Company
KlearNow provides us with great clearance and visibility for both our own imports and those of our customers. They are critical to the success of our team.Director, Global Forwarding
I would recommend KlearNow.AI as it's fast, easy-to-use and the support is second-to-none. The online portal/cloud is great and an easy place to store everything and for our company to stay compliant. I'm a big fan. I just wish haulers would help me more!Export Area Manager and Supplier Logistics, Automotive Company
From an initial contact and presentation of their systems and understanding their proven record in the US/Canada. I was clear that KlearNow.AI could step up to the challenge of BREXIT. KlearNow.AI and the systems they have developed are proving invaluable to our company.
The speed in which accurate declarations are submitted and approved in most instances are down to minutes. This is a process that if brought in-house would have significantly impacted on our staffing levels and would have inevitably created delays and inaccuracies.
The communication and response time is exceptional and in truth I admire how they make this possible in a startup position in the UK, however I suspect that the caliber of people, having recruited some of the best customs specialist across the UK, has played a big part in this.
It would be fair to say that without the support of KlearNow.AI and their platform I have no idea how I would managed to keep my imports rolling on time. The platform is user friendly, and I especially like to be able to download the C88 documents as I like to give my hauler a hard copy.Managing Director, Trade Services