Know the where, when, and what to do to keep your goods moving. 

Clear customs swiftly and deliver faster with digital documents & compliant data  at your fingertips.

Take control of the customs and drayage process with information you can act on in real-time.   



Single Data Source





50-80% Savings in

Time and


Which of the following IMPORT challenges are you working to solve?

Manual and Paper-Based Processes

Traditional processes often rely on manual and paper-based documentation, record-keeping, and communication. This can result in inefficiencies, increased processing time, and a higher likelihood of errors or lost paperwork.

Lack of Visibility and Transparency

Importers may face challenges in gaining near real-time visibility and transparency into the status of their shipments. Traditional processes may not provide robust tracking systems or timely updates, making it difficult for importers to monitor and manage their goods effectively.

Communication and Responsiveness

Delays in response, restricted accessibility, and absence of proactive communication may impede the importer’s capacity to promptly resolve pressing concerns or acquire timely updates.

Penalty Considerations

Importing goods requires a thorough understanding of import regulations, classification codes, valuation rules, and other compliance aspects. Errors in declarations may resulting fees and significant fines from local customs authorities.

Limited Value-Added Services

Traditional customs brokers have strong expertise in customs clearance services but may not provide additional supply chain services up and down stream.

Scalability and Flexibility

Importers may find it challenging to align their customs clearance processes with their ever-evolving import requirements, such expanding into new markets, nearshoring, and changes in sourcing patterns.

Security and Data Protection

Importers may face concerns regarding the security and safeguarding of their sensitive import data when relying on traditional customs brokers. The utilization of outdated systems or inadequate data security measures can potentially subject importers to severe risks, including data breaches and unauthorized access to their confidential information.

Speed of information flow

the absence of complete data sets often leads importers to make hasty decisions that lack all the necessary relevant data points. Gathering all the required information requires time and coordination to prevent further delays.

Email management

The dispersion of shipment information across multiple email chains and different email addresses may create a complex situation. Finding the specific information required to fulfill an urgent request is not a simple task.

Our smart LaaS products. KlearNow’s Customs360 product on its AI/ML-powered platform ease supply chain bottlenecks by digitizing paper-based transactions and enabling KlearNow.AI Partner customs brokers and transporters to deliver superior real-time visibility needs of importers, exporters, and freight forwarders.    

KlearNow’s Customs Engine product on its AI/ML-powered platform ease supply chain bottlenecks by digitizing paper-based transactions and enabling customs brokers or self-filers and transporters to deliver superior real-time visibility needs of importers, exporters, and freight forwarders. 

  • Save 30-50% on customs clearance with one flat fee per transaction  
  • Real-time tracking alerts to avoid demurrage and late charges
  • Cloud-based platform – no IT integration costs or set up fees in our standard model 
  • Gain efficiencies, time savings & real-time tracking alerts 
  • Our engine, your data and your broker 
  • Consolidate all shipments & freight forwarders into one simple dashboard  
  • Intelligent document management lets you access critical documents by shipment. No more file cabinets or searching emails to find what you need 
  • Real-time communication with your customs brokers anytime, anywhere
  • Collaboration across partners 
  • AI/ML-driven platform reduces mistakes by identifying and extracting the right data from critical key documents  
  • Proactive data sharing provides visibility for parties to act when if changes occur to make necessary revisions and file to customs   
  • Compliance driven entries aided by our AI/ML-powered ingestion patented engine 
  • AI-driven platform eliminates mistakes by identifying and extracting the right data from critical key documents 
  • Proactive data sharing means everyone is aware when anything changes 
  • Compliance driven entries aided by our AI&ML ingestion patented engine 
  • Pay per transaction with no hidden pricing and zero IT integration 
  • One flat fee per transaction – includes ISF Filing and Customs Clearance (Cargo Release and 7501). 
  • Increase team efficiency with the help of our platform

Simplify your import workflows with a trusted, secure platform

As an importer, you are facing significant challenges in the current global climate. Covid disruptions continue, with higher shipping costs, longer lead times and unfavorable exchange rates eating into your margins.

To survive and thrive, you need reliable ways to lower your costs, while improving your container visibility and ability to manage pickups deliveries.

10x in productivity gain

10x increase in
process efficiency

8x in customer satisfaction

Achieved 8x increase in
real-time container visibility


How do I get onboarded? 

Refer to contact us portion of the website or request free demo for the team to get in touch on how to proceed to get signed up and started. Once price is agreed, you will receive an onboarding form with necessary checklist to complete and terms to sign via DocuSign alongside an onboarding call with our Customer Success Team to ensure a smooth onboarding takes place. Once all is completed you can consider yourself onboarded and ready for your first shipment using your unique KX email ID or other sending details if using EDI or API. 

How do we send documents & how does the shipment get started? 

  • Simply email your documents to us and we’ll take it from there (a unique email address will be generated for your company)  
  • This email should include the shipping and commercial documents including the commercial invoice, packing list, bill of lading or airway bill or CMR 

Can your system receive data in any format? 

Yes, any document that you can send via an email, technology interfaces (EDI or API connectivity available on request) and uploading documents directly to the KlearNow.AI platform. 

What are your reporting capabilities? 

  • Our platform provides all the necessary data you require and APIs to integrate data with your legacy systems 
  • Standard best practice reports available

How are you getting the ocean/ airplane tracking data? 

Airplanes and vessels are required to always display their locations, we leverage and aggregate commercially available GPS data, we also purchase via partners extra level visibility data and are currently powered by project44. 

Can you export data and or reports? 

You can, however we encourage you to use the platform and be paperless 

Can you offer clearances in other countries if I only have an entity in US? 

We can but you would have to use your customer to agree to appear as Importer of record as we can only service customers under direct representation. Should you have an entity in Spain, Netherlands, United Kingdom and Canada we can service you on both ends no problem. 

What’s the price range? 

  • One flat fee per shipment with our Customs 360 product and subscription-based model for CaaS product, price includes: ISF/Entry Summary/ Document Management and basic visibility of all your shipments on the platform as applicable
  • We provide premium visibility and reporting capabilities for extra fee. 
  • We don’t charge extra HTS line-item fees or any additional PGA fees.  
  • Volume based discounting available. 
  • On average we see a 30% to 50% in cost savings for our customers.  
  • Our platforms detailed visibility enables you to eliminate demurrage and per diem fees. 

Pricing will also vary depending on product and location serviced, as well as volumes so please contact us for more details. 

What checks and balances do you have in place to ensure the information uploaded from the documents via AI is accurate? 

Our broker partners are required to verify the digital data converted by our AI providing an additional layer of verification. 

Do you offer final mile visibility? 

Yes, through our Drayage marketplace we offer a service that once accepted features a live Trucker app that can be used by any drayage company to provide final mile tracking and visibility. 

What is the best way to reach Customer Support? 

Please send your email directly to our support team at Upon receipt of your email, you will receive a ticket number for tracking purposes. Our team will respond directly to your inquiry with urgency. 

How do I access my shipments and/or review documents within your platform? 

  • Start by visiting our website:, proceed to click on the Client Log In >Importer option from the top right corner  
    Note: It is highly recommended to use Google Chrome web browser for optimal experience. 
  • On the following screen, enter your email and password. Click ‘Log In’ to sign in.  
  • If you are having trouble logging in, please click on the ‘Forgot Password?’ link. You will receive an email with the link to reset your password. 
    Tip: Please remember to check your email spam folder. 
    Note: KlearNow.AI administrator will create your login credentials. 
  • Once you have successfully logged in, you will be able to view your Dashboard.  
  • The Dashboard contains search and filter options for Mode of Transport (MOT), Import and Export, the shipment 
  • Scroll down documents section to view attached documents. 
  • All relevant documents, either sent by the forwarders/suppliers/manufacturers or generated by KlearNow.AI will be attached to the cards panel on the left side of your screen and a map view of each shipment on the right. 

Do you offer training and/or training guide for using your platform? 

Yes, we offer onboarding methods either through our portal and with our Customer Success Team that will also share a starter guide with tips on best usage of the platform. 

How long are documents stored on your platform? 

This depends on the requirements of the country of import or export, and we follow compliance needs unless something else is pre-discussed. Varies between 5-7 years depending on GEO requirements. 

How are you different then my current broker that clears my shipments? 

KlearNow partners with broker partners to ensure that your shipments get cleared from customs, but we also have teams that are reviewing your documents to assist that once we pass to our broker partner that your shipments get cleared faster compliantly.  You will also get unmatched visibility of where your shipments logistically and in the process. The key difference is the customs compliance, the power of the data and the reports you will be able to create while optimizing the teams work without picking up a phone or sending an email. 

How are you different than any other software out there? 

KlearNow is a data-driven artificial intelligence, machine learning, data reuse, and intelligent process management company replacing the data entry, linear customs brokerage, drayage, and visibility model. We allow your business to stay up to date with latest technology, staying competitive and allowing you to scale without having to employ more people avoiding manual data entry and eliminating customer service level enquires replacing this with platform real-time visibility. We are a smart LaaS platform that can service all stakeholders by using data as our base to better service customers compliantly and effectively. 

Customs 360 vs CaaS what is the difference? 

CaaS is the progression of KlearNow.AI Customs 360 full-service model to push deeper into full software suite (Software as a Service) supporting; Customer/Party Onboarding, Document Management & Digitalization (AI/ML), Customs Transaction filing, Track & Trace, Data Analytics, Financial Management, and Drayage.  The focus of CaaS allows a customs broker or a self-importer to bring on ‘their’ customers and associated business lines onto the KlearNow.AI software framework.  With CaaS you do the work and with Customs 360 KlearNow.AI does everything for you. 

**Refer to FAQs section under CaaS or Drayage product to get more specific answers relating to the products offered and how it can work for you 

Ready to Get Started?

Learn how KlearNow.AI supply chain solutions can help you capture greater opportunities.

Search our site here!

Change Language and Country

Selecting a different region will change the language and content of