Name of business: UK Recycled Paper Tubes Company
Contact: Harry C. – Director
Location: Selby, UK
What they do/make: They are manufacturers Cardboard Tubes out of 100% recycled paper for food, pharmaceutical, floorings, tapes and transit packaging industries.
Where they export or import to and from: They import from Asia, Middle East and the EU.
What challenges Brexit caused them:
The Recycled Paper Tubes company imports around 50% of its raw materials from outside the UK, with a significant part of this coming from the EU. They were getting swamped with the paperwork & clearance that needed processing in hours, not days. Although deferred declarations are available, and the company was Brexit ready they wanted to make declarations quickly and on time in readiness for July, where pre-lodgment will need to happen before the truck gets on a ferry.
How KlearNow has helped:
KlearNow’s system and automation has made it extremely easy to pass on the required documentation for customs clearance. Using the portal we are easily able to see the status of our imports/exports. The relevant customs documents appear on the portal once available and they can check the status, any time of the day. We are now in a place where we are making the required declarations in a controlled & timely manner.
Quote about our collaboration:
“We’d had spent months preparing for Brexit and felt ready, however in the first weeks of January our customs declarations were taking far longer than we had expected. We spoke to Michelle at KlearNow.AI who explained how their system worked and showed us a demonstration of their solution. A month on, our declarations are complete within a few hours of sending the documentation. The website makes it really easy to track the status of our shipments & get the required customs documentations we need to handle the VAT within our accounts. I’ve been really impressed with KlearNow’s product and service, and they took time to know the requirements of my business. We had already started preparations for July 2021 when full declarations need to be submitted before arrival to the UK, now we are using KlearNow’s solution I feel that this is achievable.”